| Background
Advances in technology have led to the development of high quality, personal health tests that can be carried out in the privacy of the home.
There are now a wide range of simple, accurate and easy to use SELFCheck tests available that makes it easy to take an active interest in your healthcare and enjoy a healthy lifestyle.
Testing at home provides a discreet way to check your health status.
Home Diagnostic tests can provide an early detection of a condition and are designed to identify potential problems before there are any obvious signs or symptoms. When diagnosed in the early stages potentially serious illnesses (such as Diabetes, Ulcers & Carcinomas) can be dealt with at an easily treatable stage.
Terms and conditions
About our products
All of our products have been tested to their required standards and are packaged to ensure they meet you in excellent condition.
If this is not the case then please contact us for a replacement or refund.
Questions :
How long will it take to get my order?
You should receive your order in 2 - 5 business days. Most international orders are received within 2 - 3 weeks. We cannot control the local customs in your country, therefore some orders may take longer. We advise clients to check whether the ingredients of the product you order will pass through the customs in your country.
Is the package discreet?
Yes, all orders are shipped in discreet packaging. The package will either be in a padded envelope or a silver special delivery bag, depending on your ordering requirements.
How much does postage and packing cost?
Standard Delivery £3.95
Please note that international shipping charges do not include applicable import duties or taxes that are due upon entry into the destination country. If the destination country imposes import duties and/or taxes, the customer is responsible for their payment.
How can I order?
You may order by credit card, cheque, money order and cash.
We accept payment online and by mail.
What name will show up on my Credit Card statement?
Planet Earth Logistics (ltd)
Is there a money back guarantee?
Yes, we offer a money back guarantee on all of our products, please see below.
I did not receive an email confirmation
You should receive confirmation with 24 hours of placing your order. If you do not receive confirmation this means either your order was not successfully completed or you used a different or invalid email address when you signed up. Check with your credit card company to make sure you were not charged and try to reorder.
What forms of payment do you accept?
We accept credit cards, cheques, and money orders. You can place your order online by mail.
Do you ship to my country?
Yes, we ship worldwide. If you are having problems getting your order approved online you may send in a cheque or money order.
Why was my order declined?
Orders may be declined if your shipping address does not match the address your credit card statements are sent to. Also make sure you used a valid credit card number and expiration date. If you are still having problems check with your credit card company.
If you have any questions we can try to answer them, e-mail gemma@pla-net.uk.net
Shipping
Planet Earth Logistics (ltd). has a complete logistics centre servicing over 500 customers and wholesalers per day, shipping all over the world. Our call centre staff will advise you on the best methods of shipping, if you order online you have various options.
United Kingdom Shipping
Standard Delivery within 7-14 days
Mainland European Delivery
Standard Delivery within 10-21 days
Airsure Delivery within 3-10 days depending on location
Rest of World Delivery
Standard Delivery within 10-28 days
Airsure Delivery within 3-14 days depending on location
Planet Earth Logistics (ltd). in the UK use Royal Mail services, the most advanced regional postal service in the world.
We are also able to ship using DHL and Parcel Force, please e-mail gemma@pla-net.uk.net with your request.
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